Whether you are a first-time landlord or switching from self-management, we make it simple. Get a clear plan, stay compliant, and start earning from your property with confidence.
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Ray White APS has helped hundreds of Auckland property owners successfully rent out their properties. We guide you through every step, from compliance setup and property preparation through to tenant placement and ongoing management. You get the rental income without the headaches.
Get Free Advice TodayFrom your first conversation to consistent rental income in three simple steps.
Contact us for an obligation-free chat about your property. We will assess your situation and provide a clear rental appraisal and management plan.
We handle compliance checks, property preparation, professional photography, and list your property across all major platforms to attract quality tenants.
Once tenants are placed, rent flows into your account and we manage everything from inspections to maintenance. You earn without the effort.
Hear directly from property owners about their experience with Ray White APS.
Property Management Success Story - Sharron Jorgenson
Property Management Success Story - Nancy & Robert Rooney
A complete service designed to make your transition to landlord as smooth as possible.
We assess your property against all current requirements including Healthy Homes standards, smoke alarms, and insulation. We coordinate any work needed to bring your property up to standard.
Thorough screening with credit checks, reference verification, employment confirmation, and tenancy history review. We find tenants who will look after your property and pay on time.
From rent collection and routine inspections to maintenance coordination and arrears follow-up, we handle everything so you can get on with your life.
Monthly statements, end-of-year summaries for your accountant, and access to our owner portal so you always know exactly how your investment is performing.
We set your rent based on current market data and comparable properties. Regular reviews ensure your rental income keeps pace with the market.
As part of Australasia's largest real estate group, your property benefits from the Ray White brand, marketing reach, and database of prospective tenants.
See how the two approaches compare across the areas that matter most.
| Aspect | Self-Manage | Professional Management |
|---|---|---|
| Time Commitment | 5 to 15 hours per month on tenant communication, maintenance, admin, and inspections | Minutes per month reviewing reports. We handle everything else. |
| Legal Knowledge | You need to stay current with tenancy law changes, notice periods, bond rules, and tribunal processes | Our team is trained and up to date on all legislation. We keep you compliant automatically. |
| Tenant Screening | Limited to your own checks and judgment. Higher risk of problematic tenancies. | Comprehensive credit, reference, employment, and tribunal history checks on every applicant. |
| Maintenance Network | Finding reliable tradespeople at fair prices is time-consuming and hit or miss | Established network of vetted, competitively priced tradespeople available at short notice. |
| Compliance Risk | You bear full responsibility for Healthy Homes, smoke alarms, and tenancy law compliance | We manage all compliance requirements and ensure deadlines are met before they become an issue. |
| Vacancy Handling | Listing, photography, viewings, and applicant management all fall on you | Professional marketing across all major platforms, plus our existing tenant database, to minimise vacancy. |
Renting out your property is a significant decision. Here is how we address the worries we hear most often.
Our rigorous screening process significantly reduces this risk. We check references, credit history, and tenancy tribunal records. Regular inspections catch issues early, and we ensure bonds are lodged correctly. In the unlikely event of serious damage, we guide you through the bond claim and insurance process.
For most landlords, professional management actually improves net returns. We secure higher rents through market knowledge, minimise vacancy with effective marketing, prevent expensive problems with proactive inspections, and save you from costly compliance mistakes. The fee is a small price for peace of mind and better results.
Being part of Ray White is a real advantage here. If you decide to sell, we connect you with experienced sales agents who already know your property. Having a well-managed tenancy in place can actually increase your property's appeal to investors.
Auckland's rental market remains strong with sustained demand across most suburbs. Vacancy rates are low and rents have been trending upward. We can provide a specific assessment for your property and suburb during a free, no-obligation consultation.
Ray White Choice is our industry-exclusive suite of property management services for self-managing landlords. It allows landlords to retain full control of their tenancy alongside targeted Ray White support.
Property owners and tenants across Auckland trust Ray White APS to look after their investments.
I couldn't recommend Debbie Roberts from Austar more highly. She is an outstanding property manager who is fantastic at sourcing the right tenants, ensuring maintenance issues are resolved and our property is well looked after. Her professionalism and knowledge in property management is outstanding.
We recently switched to property manager Arthur Bun at Austar Property Services, after being with another company who unfortunately didn't provide the level of service we needed. The difference has been incredible. Our property is now in truly safe hands, communication is clear and timely, maintenance is well managed.
Seren is the best property manager I've ever had. She goes above and beyond looking after us, communicates excellently, is always checking in to make sure maintenance is done, and just makes us feel at ease. Other members of the Austar team have also been wonderful to deal with.
Very satisfied with my experience with Austar. Arthur has been an excellent property manager to deal with. He's polite, down to earth, and always responds to contact promptly, which makes communication so easy. He is very helpful with arranging maintenance, and checks in to ensure things are running smoothly.
As a first time landlord, I've been stoked with the service received from the team so far. Clear and prompt communication since day one and a great result with getting the property rented within 48 hours. Looking forward to a lasting partnership!
The team at Austar Property Services have been managing my properties for close to 10 years now. They have taken the stress out of managing rentals, especially with the constantly changing compliance and regulations.
Debbie Roberts has been absolutely amazing to deal with throughout our tenancy. She handled all maintenance issues quickly and without any hassle. What truly sets Debbie apart is her honesty and empathy. If you're upfront with her, she'll go out of her way to help you.
She restored our hope and reassurance that all good things come to those who are patient. The process, paper work, final house inspections and inspections to date have been nothing short of amazing. Her professionalism together with her genuine care not only for my husband and I but our children.
Meet the people who look after your investment.
Choosing to have your property professionally managed is a big commitment. Many New Zealand landlords prefer the DIY route, but are often unaware of the complexities and real risks involved, from navigating ever-changing lending rules and compliance requirements to managing tenancies and protecting your investment.
This guide gives you a comprehensive overview of the key issues surrounding tenancy management, and highlights why a Ray White property manager is best equipped to look after your needs.
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Answers to common questions from property owners thinking about renting out.
Our management fees are a percentage of the weekly rent collected, with no hidden charges. We provide a full fee breakdown during your free consultation so there are no surprises. Most landlords find that professional management pays for itself through better tenant quality, fewer vacancies, and fewer costly mistakes.
We guide you through everything. At a minimum, your property needs to meet Healthy Homes standards and have working smoke alarms. We assess your property and coordinate any required work through our trusted tradespeople, so you do not need to figure it out on your own.
We advertise across Trade Me, realestate.co.nz, and the Ray White network, plus our own database. Every applicant goes through comprehensive screening including credit checks, employment verification, landlord references, and Tenancy Tribunal history searches.
Landlords must provide a property that meets Healthy Homes standards, maintain the property in a reasonable state of repair, comply with the Residential Tenancies Act, and meet tax obligations on rental income. We handle the property-related obligations on your behalf and can connect you with qualified accountants for the tax side.
Absolutely. You retain control over all major decisions including tenant approval, significant maintenance, and rent changes. We handle the day-to-day work and keep you informed, but the big decisions remain yours.
We can help you navigate this process in accordance with the Residential Tenancies Act. The required notice period depends on your tenancy type, and we will guide you through the correct process to ensure everything is done properly.
All private residential rental properties must meet Healthy Homes standards within the required timeframes, regardless of tenancy length. We assess your property and coordinate compliance work so you meet all your obligations from day one.
While not legally required, landlord insurance is strongly recommended. It covers risks like tenant damage beyond the bond, loss of rent, and natural disaster. We can recommend specialist providers who offer policies tailored to Auckland rental properties.
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