Stop worrying about late rent, maintenance calls, and compliance headaches. We manage your property like it is our own, backed by the Ray White network and over 30 years of local expertise.
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Ray White APS provides genuine full-service property management. From finding quality tenants and collecting rent to handling maintenance and keeping you compliant, we take care of every detail. With over 30 years managing Auckland rental properties, we have the systems, relationships, and experience to protect your investment and maximise your returns.
Talk to Our TeamThree straightforward steps from your first call to consistent rental income.
We visit your property, discuss your goals, and provide a detailed rental appraisal and management proposal at no cost.
We ensure your property is compliant, photograph and list it across major platforms, screen applicants, and place quality tenants.
Rent is collected, maintenance is handled, inspections are completed, and clear reports land in your inbox. You enjoy the returns without the stress.
Hear directly from property owners about their experience with Ray White APS.
Property Management Success Story - Sharron Jorgenson
Property Management Success Story - Nancy & Robert Rooney
Comprehensive property management that covers every aspect of your rental investment.
Thorough background checks, reference verification, credit assessment, and tenancy history review to place reliable, quality tenants.
Systematic rent collection with automated reminders, prompt follow-up on arrears, and direct deposit into your nominated account.
Scheduled inspections with detailed photo reports so you always know the condition of your property and can address issues early.
A trusted network of vetted tradespeople who deliver quality repairs at competitive rates, coordinated entirely by our team.
We keep you up to date with Healthy Homes standards, tenancy law changes, and all regulatory requirements so you never fall behind.
If disputes arise, we prepare and present your case at the Tenancy Tribunal, drawing on years of experience to protect your interests.
Clear monthly statements, annual summaries for your accountant, and a real-time owner portal so you always know where your investment stands.
Tenants have access to our after-hours emergency line for genuine emergencies, so urgent issues are dealt with immediately without calling you.
Handing over your property to someone else is a big decision. Here is how we address the most common worries.
Professional management typically pays for itself. We secure market-rate rents, minimise vacancy periods, and prevent costly maintenance issues through proactive inspections. Most landlords find their net returns improve after switching to professional management.
Not at all. You stay in control of all major decisions. We handle the day-to-day operations and consult you on anything significant. Our owner portal gives you full visibility, and your property manager is always a phone call away.
No. We offer fair and flexible agreements with reasonable notice periods. We earn your business through consistent results, not by trapping you in a contract.
Our tenant screening process is thorough and proven. We check credit history, verify employment and income, contact previous landlords, and review tenancy tribunal records. We have been doing this for over 30 years and our tenant retention rates reflect it.
Property owners and tenants across Auckland trust Ray White APS to look after their investments.
I couldn't recommend Debbie Roberts from Austar more highly. She is an outstanding property manager who is fantastic at sourcing the right tenants, ensuring maintenance issues are resolved and our property is well looked after. Her professionalism and knowledge in property management is outstanding.
We recently switched to property manager Arthur Bun at Austar Property Services, after being with another company who unfortunately didn't provide the level of service we needed. The difference has been incredible. Our property is now in truly safe hands, communication is clear and timely, maintenance is well managed.
Seren is the best property manager I've ever had. She goes above and beyond looking after us, communicates excellently, is always checking in to make sure maintenance is done, and just makes us feel at ease. Other members of the Austar team have also been wonderful to deal with.
Very satisfied with my experience with Austar. Arthur has been an excellent property manager to deal with. He's polite, down to earth, and always responds to contact promptly, which makes communication so easy. He is very helpful with arranging maintenance, and checks in to ensure things are running smoothly.
As a first time landlord, I've been stoked with the service received from the team so far. Clear and prompt communication since day one and a great result with getting the property rented within 48 hours. Looking forward to a lasting partnership!
The team at Austar Property Services have been managing my properties for close to 10 years now. They have taken the stress out of managing rentals, especially with the constantly changing compliance and regulations.
Debbie Roberts has been absolutely amazing to deal with throughout our tenancy. She handled all maintenance issues quickly and without any hassle. What truly sets Debbie apart is her honesty and empathy. If you're upfront with her, she'll go out of her way to help you.
She restored our hope and reassurance that all good things come to those who are patient. The process, paper work, final house inspections and inspections to date have been nothing short of amazing. Her professionalism together with her genuine care not only for my husband and I but our children.
Meet the people who look after your investment.
Choosing to have your property professionally managed is a big commitment. Many New Zealand landlords prefer the DIY route, but are often unaware of the complexities and real risks involved, from navigating ever-changing lending rules and compliance requirements to managing tenancies and protecting your investment.
This guide gives you a comprehensive overview of the key issues surrounding tenancy management, and highlights why a Ray White property manager is best equipped to look after your needs.
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Common questions about our property management services.
Our management fees are competitive and transparent. We charge a percentage of the weekly rent collected, with no hidden costs. During your free consultation, we will provide a clear breakdown of all fees so you know exactly what to expect.
We list your property across all major rental platforms including Trade Me, realestate.co.nz, and the Ray White network. We also leverage our database of pre-screened prospective tenants. Every applicant goes through thorough background checks, credit assessments, and reference verification.
We have a structured arrears management process. If rent is late, we follow up immediately with formal notices as required by the Residential Tenancies Act. If the situation escalates, we handle the Tenancy Tribunal process on your behalf, including preparation and representation.
We conduct routine inspections every 12 weeks, as permitted under the Residential Tenancies Act. You receive a detailed report with photos after each inspection so you can see the condition of your property without needing to visit.
Yes. We do not believe in locking landlords into long-term contracts. Our management agreements include reasonable notice periods, and we are confident that once you experience our service, you will not want to leave.
We manage properties across the wider Auckland region, with deep expertise in West Auckland including Te Atatu, Henderson, Glen Eden, New Lynn, and Avondale. We also cover Central, North, South, and East Auckland.
Yes. We arrange full Healthy Homes assessments, coordinate any required work through our trusted tradespeople, and ensure your property meets all current standards for heating, insulation, ventilation, moisture, and drainage.
Being part of Ray White gives us a unique advantage here. If you decide to sell, we can connect you with experienced Ray White sales agents who understand your property and its history, ensuring a smooth transition.
Or call us directly on 09 836 1018
